1.Innovative Technologies
With 25 years of development and manufacture experiences, Orena provides the artificial intelligent technology solutions that help the fire detection and alarm system more connected, efficient, and timely. We continuously add to our technology services to meet varying needs of our customers. Orena continues to invest in facilities and centers of competence that use the world's advanced design and technology equipment.
Our end-to-end technology expertise helps the product life cycle, from design, prototyping and test, to assembly, manufacturing, packaging, global distribution, and post-manufacturing services.
2.Quality Control
Quality System Model
3.Services
Lead time: Depending on order quantity, mass production takes 30 days normally.
Our emergency response time is on average less than 12 hours.
Orena fire alarm products are installed all over China, and exported to the United States, Germany, Czech, Sweden, Brazil, Japan, Southeast Asia and so on more than 50 countries and regions, well known among the customers for advanced technology, high stability and reliability. For those seeking a relationship built on honesty, trust, expertise, cost-effective and performance, there is no better choice in today's fire alarm industry than ORENA.
Two Years Limited Warranty
Orena warrants to the customer that purchases the product will be free of defects in material or workmanship, if used as directed for a period of two years from the date of purchase. The obligation of Orena under this warranty is limited to repairing or replacing the product or any part which we find to be defective in material or workmanship, free of charge. Please send the product to:
Shenzhen Orena Technology Co.,Ltd
7/F, Block A, Dazu Innovation Building, No. 9018 Beihuan Avenue, Science & Technology Park North Zone, Nanshan District, Shenzhen, Guangdong Province, 518057, P.R.China
Please include your name, address, and phone number along with a brief description of what is wrong with the unit. For further assistance please call our Service Hotline at +86 755 2678 7499.
This warranty is void if the product has been damaged, modified, abused or altered after the date of purchase or if it fails to operate due to improper installation, maintenance or inadequate AC/DC power supply, or used in any way other than pursuit to the enclosed instructions. Any implied warranties arising out of this sale, including but not limited to the implied warrants of description, merchantability and fitness for a particular purpose, are limited in duration to the above warranty period. In no event shall Orena and its distributors be liable for loss of use of this product or for any indirect, special, incidental or consequential damages or costs or expenses incurred by the purchaser, customer or any other user of this product whether due to a breach of contract, negligence, strict liability in tort or otherwise, whether or not such damages, costs or expenses were foreseeable. Orena shall have no liability for any personal injury, property damage or any special, incidental, contingent or consequential damage of any kind resulting from gas leakage, fire or explosion.
Orena will not repair or replace any unit that has been damaged from neglect, abuse or failure to comply with any of the enclosed instruction.
Unless alterations to the above warranty are in writing and signed by both parties, no changes to the warranty will be recognized. The warranty may not be altered except in writing signed by both parties hereto.
4.Manufacturing Capabilities
Smoke Detector Test Tunnel
Heat Detector Test Tunnel
One-Stop Shop Manufacturing Service.
Orena Factory area is over 20k sq. m.
Automated Manufacturing Setup for SMT and Through Hole Technologies.
Orena has 5 Automated Manufacturing SMT lines from Panasonic and Samsung.
SPIDE Tin Paste Thickness Tester.
Experience in fine pitch SMT products.
Automated Optical Inspection Machine.
Automated Die Bonding Setup.
In House Plastic Tool Shop with Molding Capability
Lead Free Soldering Process setup (5 Reflow Line and 2 Wave soldering Line).
Selective Soldering.
Coating Protection Technical for PCB Assembly.
Radio Frequency and Wireless Capability.
In-Circuit Test.
Automatic Test Equipment (ATE) Design.
Prototype & Mock up - Stereo lithography Technical (SLA).
Plastic Injection Molding & Tooling Fabrication.
Burn-in Testing Expertise.
Cost Reduction Commitment.
World Wide Material Sourcing.
World Wide Shipment and Distribution Service.