Do you provide sample? Are they free or charge?
Sample will be charged. But it can be refund at quantity order.
If ODM/OEM is acceptable?
ODM/OEM is welcomed.
Do you have any agent in our country? How can I to be your agent in my country?
Depending on where you are, please can you write to oem@orena.com.cn for details.
Which certificate do you have for your equipment?
Orena products are CCC approved, our customized products are certified by UL and EN standards.
Can you send your staff to install the equipment for us?
Yes, it shall be on your cost.
Regular FAQ